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Tag Archives: The Three Signs of a Miserable Job

I’ve been listening to an audiobook this weekend and it has struck a chord with what I think about job satisfaction, so I want to share it with you.
The book is not new, in fact it came out in 2007. The book is The Three Signs of a Miserable Job by Patrick Lencioni. As with five other books by Lencioni, this one is presented in the form of a fable, a fictional tale. This makes the content immensely listenable and therefore the message is easy to absorb  . Lencioni follows up the fable with a summary of the key points.

The three factors which make a job miserable are:

  1. anonymity – the employee  feels unknown by their manager and not personally recognized by the organization.
  2. irrelevance – the employee does not know who their work impacts or how.
  3. immeasurability – the employee does not know how to assess their own progress or success in the job

While I agree with what this book says there is one aspect which I feel worth emphasizing. When it comes to making a job measurable it is very important to have meaningful metrics. The measures must pertain to the service the job offers to those who are served. I believe that the counting of  meaningless things just because they can be easily counted could indeed be counterproductive and indeed contribute to an employee’s feeling of irrelevance.

Lencioni makes the point that  all these factors seem to be just common sense, but nonetheless they are largely ignored even thought dealing with them is relatively straight forward.

This book is directed mainly at managers and it applies equally to all managers of people, from frontline supervisors to CEOs. The content is however also of interest and valuable to anyone who works in a job. If all else fails, if your managers aren’t looking out for you, you can and have to take your job satisfaction onto your own hands as best you can – and if that means finding another job, this book will give you ideas of what to look for so you don’t end up in another miserable job.

You can learn more about Lencioni’s theory by:

As I opened off saying, I liked this book and fully expect I will be giving it a repeat listen in the not too distant future.

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